Free Maintenance on New Toyotas Has Been Cut in Half

New 2027 Toyota models now come with one year or 10,000 miles of no-cost scheduled maintenance, down from the two years or 25,000 miles that came with 2026 and earlier vehicles.

The plan ends at whichever limit arrives first, so an owner gets half the time and 15,000 fewer miles than a buyer of the same car a model year earlier. Roadside assistance is untouched at two years with unlimited mileage, and it stays at three years for the Prius, the Mirai, battery electric models and plug-in hybrids. The Mirai is also the one exception on maintenance, keeping its three years or 35,000 miles.

The new terms appear in Toyota’s current ToyotaCare brochure under the heading "MY27 ToyotaCare and Roadside Assistance," and the maintenance plans page on Toyota’s website lists the plan as "1 Year or 10K Miles." We found no Toyota press release announcing the change. Dealer websites have been explaining it since at least July, and a shopper posting to Reddit on October 30 said the "downgrade to 1 year maintenance" was a reason to hunt for a leftover 2026 Camry.

The brochure spells out what the shorter term buys. Toyota recommends service every six months or 5,000 miles, and a vehicle serviced purely on time now receives up to two visits under the plan, the 5,000-mile and the 10,000-mile maintenance. Coverage still includes the factory-scheduled items such as an engine oil and filter change, tire rotation, fluid checks and a multi-point inspection, and it remains valid only in the continental US.

Not every 2027 model made the switch on the same day. Hendrick Toyota North Charleston, a dealer in South Carolina, wrote in July that the change begins with the 2027 Land Cruiser and expands as each model series enters the model year, so a showroom can hold cars on both plans during the changeover. The dealer also noted that the new plan does not shorten coverage on 2026 and earlier vehicles already sold. Toyota’s own brochure does not give an effective date, and it says only that the older terms apply to model years 2026 and earlier.

Electric models are the one place where Toyota’s documents disagree. The battery electric version of the brochure lists one year or 10,000 miles, while one section of the maintenance plans page still describes two years or 25,000 miles for the bZ, bZ Woodland and bZ4X. Buyers of those cars should check the terms for the specific model year.

Toyota’s answer for owners who want more coverage is ToyotaCare Plus, which its website now lists at up to six years or 13 services. That plan starts once ToyotaCare expires, with the first service available at 15,000 miles. For drivers who put on about 1,000 miles a month, Hendrick’s dealer guide works out that the 10,000-mile limit arrives in roughly 10 months.

The Toyota Report Take

This is a price increase that will never show up on a window sticker. Two years of free oil changes was one of the easiest reasons to pick a Toyota, and it was a habit-forming one, because it put new owners in the dealer’s service lane until they stopped thinking about going anywhere else. Trading that goodwill for a smaller bill makes sense on a spreadsheet, and it also conveniently creates a customer for a paid ToyotaCare Plus contract.

What bothers us more is how it happened. A change that touches almost every new Toyota buyer deserved a plain announcement rather than a footnote in a brochure, and anyone shopping a 2026 against a 2027 right now should count that lost year when comparing the two.

More on the Camry

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